When will my package arrive?

We strive to send out orders within 1-3 days of order placement. You will receive a shipping confirmation e-mail with tracking information so you can follow your package.

What packaging materials do you use?

All of our packaging materials - in-store and online - are made out of 100% recycled materials and are 100% recyclable down to even our tissue paper and polymailers.

What if the item doesn't work out for me?

See our return policy here.

Where can I visit The Chute?

The Chute is currently open to shop Wednesday - Saturday from 11am - 7pm and Sundays from 11 - 4. Our space is proudly located in the exciting renovation of the Little Bohemia neighborhood. We are just a block north from awesome places like Archetype Coffee, Vincent Outfitters, Tiny House Bar, Fizzy's, Infusion Brewery & more, and just storefronts away from Dusk Goods & Gifts and Peaches Vintage Collective! Our address is 1234 S. 13th Street and we couldn't love our quaint space any more.

How are your products Ethical?

At the baseline, all of our products are produced ethically. This means that they are either handmade by the designers themselves, and maybe a small team, or they are produced in factories where the workers are paid a fair wage, in a healthy work environment, and treated with respect. From there, most of our brands go even a step further and produce with sustainable materials - whether it be all-natural fibers, recycled/dead-stock fabrics, or organic materials. 

Are you hiring?

I am so humbled that so many of you have asked this question. The answer is, no, I am not currently hiring. Since the shop is in its beginning stages, it is just me (the owner), Zoey, working at the shop - with the exception of some family members/friends that help out when I'm in a bind. But, I am hoping to grow fast & I'd love for you to send your resume to me so I can have it on file for when that time comes!